Decision meetings

Choose an option.
Keep the reasoning.

A decision’s value is more than its outcome. The question, criteria and evidence behind it are part of the team’s knowledge too.

Clarify which decision you are making.

Write down the meeting’s main question. Selecting a solution, ordering priorities and verifying a claim are different jobs. Describing the intended outcome helps people work on the same topic.

Keep what is known distinct from assumptions. Information with an uncertain source or date should not appear to be established evidence.

Discuss options against the same criteria.

Place alternatives side by side and explain where each is strong or weak against a criterion. Connect views to reasons instead of reducing them to a short score.

Participation tools can reveal different perspectives. A voting result does not establish that an option is correct or confer decision authority.

Make it understandable when a decision changes.

Preserve the chosen path, reasoning and open conditions together. When new information arrives, examine which earlier assumption it affects.

Let another team see the context when using a decision in its own work. A referenced decision and one adapted to new conditions need not be the same record.

A compiled proposal, confirmation by the decision authority, a commitment and completed work are different states. Later observed impact is assessed against the expected outcome; creating a file does not establish that the intended change happened.

EXAMPLE ACTIVITY

Choose between two approaches to a new service.

The team must decide whether to start quickly or wait for a more comprehensive solution.

01

Write the decision question

Explain which customer need should be addressed and over what time horizon.

02

Agree on the criteria

Make criteria such as value, uncertainty and feasibility concrete, connecting the available evidence.

03

Preserve different views

Keep reasons, opposing views and assumptions needing verification visible for both alternatives.

04

Record the decision and next steps

Write the chosen approach, its reasons and conditions for review; turn the first pieces of work into task cards.

AT THE END

A decision a newcomer can understand, with explicit reasons and limits.

WHAT REMAINS?

01

A clear decision question and evaluation criteria

02

Alternatives, evidence and opposing views

03

A reasoned decision with open conditions

YOUR QUESTIONS

A closer
look.

Should opposing views be removed?

No. Opposing views and uncertainty belong to the thinking trail. Making a decision does not make them irrelevant.

Is a previously accepted decision still right today?

Conditions and evidence can change. Reassess the earlier decision through its timing, context and sources.

Make room for
your next shared idea.

Bring ideas, records and decisions into the same context.