Knowledge and decisions

Remember the decision
and the reason behind it.

Keep a shared outcome together with its question, alternatives, evidence and open points. Let previous work become an understandable starting point for the next task.

Capture knowledge as people express it.

A workshop note can contain several ideas: a problem, assumption, proposal and decision. Mark the relevant part of the text and identify what it expresses. The original note retains its context while the knowledge can also be considered separately.

Not everything has to be completed during the meeting. Capture the thought, then develop a missing reason or relationship later. Raw expression and structured knowledge are not treated as identical.

Keep the path to the outcome visible.

Connect the problem an option addresses, the criteria used to assess it and the reasons for choosing it. Decisions, hypotheses, facts and team opinions retain their own meanings.

Uncertainty and opposing views need not disappear. Considering an objection together with its basis and timing makes it easier to revisit an earlier decision in today’s conditions.

Refer to earlier knowledge or adapt it to new work.

Find knowledge through its type, relationships and context. Create a reference to use the same thought, or adapt it as new knowledge for a different piece of work.

An adaptation does not silently change its source. A later change to the source can make the need to review a reference visible. Ownership and access are part of this path.

EXAMPLE ACTIVITY

Understand why you chose a solution, even six months later.

A team chose between two customer-onboarding approaches. A new project faces a similar question.

01

Preserve the question

Identify which problem the decision addressed within the original note.

02

Connect the options

Relate the two approaches to the criteria and reasons used to evaluate them.

03

Record the open point

Do not present an unverified assumption as established evidence for the decision.

04

Use it in a new context

The new project reviews the earlier decision, references a relevant part or develops new work adapted to its own conditions.

AT THE END

A learning trail that explains when and why something worked, rather than simply copying its result.

WHAT REMAINS?

01

Knowledge units with clear types and context

02

Relationships between decisions, criteria and reasons

03

References or adaptations that preserve their source

YOUR QUESTIONS

A closer
look.

Does a team’s approval turn an idea into a verified fact?

No. Team acceptance, source confirmation and the truth of a proposition are separate considerations.

Is all knowledge visible to everyone?

No. Knowledge has its own ownership and access scope. Sharing a Room does not automatically expand the visibility of private knowledge.

Make room for
your next shared idea.

Bring ideas, records and decisions into the same context.