Capture knowledge as people express it.
A workshop note can contain several ideas: a problem, assumption, proposal and decision. Mark the relevant part of the text and identify what it expresses. The original note retains its context while the knowledge can also be considered separately.
Not everything has to be completed during the meeting. Capture the thought, then develop a missing reason or relationship later. Raw expression and structured knowledge are not treated as identical.
Keep the path to the outcome visible.
Connect the problem an option addresses, the criteria used to assess it and the reasons for choosing it. Decisions, hypotheses, facts and team opinions retain their own meanings.
Uncertainty and opposing views need not disappear. Considering an objection together with its basis and timing makes it easier to revisit an earlier decision in today’s conditions.
Refer to earlier knowledge or adapt it to new work.
Find knowledge through its type, relationships and context. Create a reference to use the same thought, or adapt it as new knowledge for a different piece of work.
An adaptation does not silently change its source. A later change to the source can make the need to review a reference visible. Ownership and access are part of this path.